Counter Intelligence: Our Mission and Focus
The mission at Counter Intelligence is simple:
Delight the Customer.
The people at Counter Intelligence focus on the mission everyday and we fulfill it over 50 times a day, everyday. You will be delighted with your new countertop from Counter Intelligence.
Experience
Since 1986, Counter Intelligence and CIA Counters have been serving the countertop fabrication and installation needs of upscale kitchen and bath dealers, commercial builders, and home centers in the MD, DC, VA area.
Operating Plan
Our plan is simple:
- buy stone direct from the source,
- keep our overhead low, and
- offer the best service on custom made countertops at factory direct prices.
No middle man, no hassles, just beautiful, timeless “jewelry for your kitchen”™.
Innovation
At Counter Intelligence, we continually innovate and bring new surfacing products and technology to the market. You will always find the latest colors, edges and styles available and the options here are limited only by your own imagination. From our digital templating that does not require removal of your old countertop, to our state-of-the-art manufacturing facility, to our masterful installation, Counter Intelligence is and will remain a thought and service leader in the stone industry. The benefit to you: savings, speed, convenience and simplicity.
Reputation
How have we been able to build such an extensive network of dealers, builders and contractors? It’s simple: by focusing on countertops and our mission statement, Counter Intelligence Countertops has been able to build a reputation that is unmatched in the industry. All of our relationships are based on fulfilling the promise to deliver projects on time, within budget, to your exact specifications and complete satisfaction, with no exceptions.
Culture and People
How do we do it? It starts with culture, attitude and training. At Counter Intelligence we set the bar high, a chosen few make our team. All of our Project Managers, Fabricators, Measure Technicians, and Installers must pass a rigorous background check and training program in order to make the team that provides the premium service that we demand. Our state-of-the-art production center is equipped to deliver both complex and simple stone countertop replacements. We have worked in the White House, the Vice President’s Home and thousands of homes just like yours since 1986. Call us at 1-888-901-TOPS (8677) and you will see how simple it is.
